Privacy policy

Last updated: May 25, 2026

Proditif operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”).

Proditif is a store powered by Shopify, which enables us to provide these Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read and understood this Privacy Policy and the way in which your information is collected, used, and disclosed.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another individual.

Personal information does not include information that has been anonymized or de-identified so that it can no longer reasonably be used to identify you.

Depending on how you interact with the Services, your location, and applicable law, we may collect or process the following categories of personal information:

  • Contact Information: name, billing address, shipping address, phone number, and email address.

  • Financial Information: credit card details, debit card details, bank account information, payment method, payment confirmations, and transaction details.

  • Account Information: username, password, security questions, preferences, and settings.

  • Transaction Information: products viewed, added to cart, wish-listed, purchased, returned, exchanged, canceled, and previous transactions.

  • Communications: information included in your communications with us, including customer support requests.

  • Device Information: browser type, device information, network connection, IP address, and other identifiers.

  • Usage Information: information about how and when you access or interact with the Services.

Sources of Personal Information

We may collect personal information:

  • Directly from you when you create an account, use the Services, communicate with us, or otherwise provide information.

  • Automatically through the Services, including through cookies and similar technologies.

  • From service providers acting on our behalf.

  • From business partners and other third parties.

How We Use Your Personal Information

We may use your personal information to:

Provide, Customize, and Improve the Services

  • Process payments and orders.

  • Manage returns and exchanges.

  • Maintain your account.

  • Arrange shipping.

  • Provide personalized recommendations and shopping experiences.

Marketing and Advertising

  • Send promotional emails, SMS messages, and postal mail.

  • Display personalized advertisements based on your interactions with our Services.

Security and Fraud Prevention

  • Verify your account.

  • Secure transactions and payments.

  • Detect and prevent fraudulent, unlawful, or harmful activities.

Communication

  • Respond to inquiries and customer service requests.

  • Maintain our business relationship with you.

Legal Compliance

  • Comply with applicable laws and legal obligations.

  • Respond to lawful requests from authorities.

  • Enforce our policies and terms.

Disclosure of Personal Information

We may share your personal information:

  • With Shopify and service providers who support our operations.

  • With marketing and advertising partners.

  • When you instruct or consent to such sharing.

  • Within our corporate group and affiliated entities.

  • In connection with mergers, acquisitions, bankruptcy proceedings, or legal obligations.

Contact

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: contact@proditif.com